The ME Group facilitates resolution for consumers facing complex legal problems. Through our rapidly growing provision of litigation funding, and using our proprietary technology, we enable fast and efficient dispute resolution that is revolutionising the legal services market for the benefit of all stakeholders.

Located in Cheshire’s prestigious Cheadle Royal Business Park, the ME Group has grown from its inception in 2017 to become a market leader in its sector championing access to justice for consumers.

Our mission is to champion access to justice through litigation funding and LegalTech.

For more information visit: www.megroupholdings.co.uk

Job Purpose

Working in a fast-paced environment, you will work as part of a team processing a high volume of claims documentation. The Assessment Team is integral to the success of the LegalTech Division, generating quantum-based reports for our Legal Partners to commence immediate litigation proceedings. This position requires meticulous attention to detail within a targeted business environment.

Competency Requirements

  • Accurate completion of triage processes for all dispute resolution requirements
  • Accurate review and transfer of key data to proprietary software
  • Review of documentation to ensure compliant procedures followed at the point of sale.
  • Accurate completion of report in compliant manner in line with policy and procedures
  • Highlighting cases for closer review, working with quality assurance to ensure that all cases are managed correctly.
  • Achieving targeted daily output whilst maintaining high quality standards
  • Generating individual daily, weekly & monthly reporting
  • Build and maintain knowledge of, and adhere to quality, regulatory and company standards.
  • Comply with GDPR and Confidentiality guidelines and other company policy and procedures.
  • Build and maintain expert knowledge in order to conduct the role.
  • Build and maintain excellent detailed knowledge of the full client journey.

Skills & Qualifications

  • Excellent communication skills both verbal and written – Essential.
  • Meticulous attention to detail – Essential
  • Experience with mortgages or in a dispute resolution environment would be advantageous.
  • Ability to work under pressure to meet deadlines.
  • IT literate with the ability to pick up new systems.
  • A commercial mindset with the ability to make fact-based decisions.

Benefits

  • Starting from 24 days holiday plus Bank Holidays
  • Holiday Buy Scheme run annually.
  • Generous Company Pension Scheme 7% employer contribution
  • Company funded cash health plan worth over £1000.
  • Life Assurance (4x annual salary)

ME Group Values and Diversity

We’re an equal opportunity employer. We will not discriminate directly or indirectly in recruitment or employment because of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.

Employment with the ME Group is subject to satisfactory reference and disclosure checks.